Refund Policy

We accept eligible return requests within 14 days of delivery. Clothing must be unused, unworn, unwashed, free of fragrance or marks, and returned with original tags and packaging.

Refunds

Approved refunds are issued to the original payment method when supported by the payment processor. Processing times may vary by bank or payment provider.

Non-returnable items

Final sale items, undergarments, swimwear, custom items, and items showing wear, washing, damage, fragrance, or missing tags after delivery may not be eligible for return.

Start a return

Email support@subpl.us with your order ID and reason for return.